1) download
The PDF is yours!
Keep the PDF on your desktop for review or print it out!
3) practice
with an instructor!
Practice for 30 minutes with our Helpdesk trainer!
4) Review
OPEN+ Extra below!
Remember to review the material below!
OPEN+ Extra
This is an excellent (and interesting) presentation where the presenter uses many of the techniques we’ll cover in this workshop. Can you identify the techniques he uses?
Our OPEN+ Workshops for this year!
October – Overcoming Resistance to Ideas
November – Getting to “No” – No-Oriented Questions
December – Building Rapport with Global Colleagues
